Manage Trustpilot local reviews in Yext
Yext exists to help brands regain and maintain a direct relationship with their customers. With a mission to provide perfect answers everywhere, Yext puts businesses in control of their facts online by delivering brand verified answers straight from the source — wherever their customers are searching.
Yext users can monitor and respond to their Trustpilot local reviews in real time, in the same place they manage reviews from other channels. The integration provides a streamlined solution to improve customer experiences and brand reputation.
The integration is available to users using Yext Reviews, and collecting Local Reviews with Trustpilot.
Connect to Yext without any coding
1. Connect Trustpilot to Yext
From your Yext account, select Trustpilot under Publishers and log in to your Trustpilot account.
2. Monitor Trustpilot Local Reviews
Trustpilot Local reviews will appear in your Yext account, where you can manage them along with reviews from other sources.
“The customer journey starts with a question, and online reviews are one of the first places people turn for answers when deciding whether or not to transact. It has never been more important for businesses to manage their online reputation. Yext’s integration with Trustpilot makes it possible for businesses to monitor and engage with reviews at the location level directly in our platform.”
Marc Ferrentino Chief Strategy Officer, Yext
Trustpilot is an official Yext partner
Trustpilot and Yext partnered to centralize location-based review management. Our integration makes it easier for businesses to engage with their customers to improve their experiences.