Turn trust into AI visibility
More and more customers are asking AI who to trust. And AI is seeking the high-integrity, structured data
that a steady volume of customer feedback offers. This release helps businesses show up in AI search by
collecting recent and relevant trust signals and turning them into powerful shared insight.
In-App Review Collector
Increase your review response rates by capturing feedback when customers are at their most engaged with in-the-moment review collection.
Collect directly from your website or in-app, without customers leaving the experience or logging into Trustpilot.
Invitation Optimizer
Make every review invitation count. Eliminate guesswork and maximize conversions by A/B testing your invitation time delay and templates.
Test, learn, and ultimately improve the volume of recent reviews, a critical signal for both buyers and AI search platforms.
AI Search Analytics
Measure your brand's footprint in AI search and see exactly how often you're being surfaced by platforms like ChatGPT, Claude, and Perplexity.
Learn how your reviews contribute to awareness and consideration, and understand how your business adapts as AI evolves.
Custom Dashboards
Turn trust into a company-wide KPI with personalized, shareable dashboards that align every team around real-time customer insights.
Combine reviews, invitations, TrustScore, engagement, and AI visibility into a single view for reporting, collaboration, and decision making.
Review Follow-Up Enhancements
Take faster, more precise action to improve your customer journey and internal operations by tailoring follow-up questions to 'organic' vs 'invited' reviews.
Gain richer insight into why customers leave their selected review ratings for more actionable insights for their review collection strategy.