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Consumer Duty and Trustpilot: Why every UK financial services business needs customer reviews

Tuesday 15 October 2024
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Consumer Duty exists to eliminate a lot of the confusion UK consumers have around financial purchases. But it has also created some confusion for businesses in financial services. We've put together this guide to simplify: 

  • What FCA fines for businesses might look like

  • Each area of Consumer Duty and how to strengthen your business around it

  • How to improve Consumer Duty preparedness and your bottom line simultaneously

You can view Consumer Duty and Trustpilot: Why every UK financial services business needs customer reviews here.

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