Consumer Duty exists to eliminate a lot of the confusion UK consumers have around financial purchases. But it has also created some confusion for businesses in financial services. We've put together this guide to simplify:
What FCA fines for businesses might look like
Each area of Consumer Duty and how to strengthen your business around it
How to improve Consumer Duty preparedness and your bottom line simultaneously
You can view Consumer Duty and Trustpilot: Why every UK financial services business needs customer reviews here.
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Trustpilot
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